Best Community Development
BEST Community Development installed the NovaCore system to streamline our compliance framework and take the stress out of maintaining compliance and robust systems and processes.
We installed the system in January 2010 to aid our preparation for our 5 yearly re-registration audit and haven’t looked back.
While the system is easy to use, has a logical layout and is easy to learn, the professional and technical expertise we receive from the Novacore team during installation and ongoing has been exceptional.
Through implementing the NovaCore system we are able to spend less time thinking about compliance and more time working on business development.
BEST Community Development would recommend the NovaCore system to any RTO regardless of your level of experience and expertise within your team.
Debbie Fankhauser
Manager Training and Youth Services
BEST Community Development
ETAS Group
The ETAS Group has installed the NovaCore system to manage Compliance issues associated with the implementation of AQTF 2010 and we are completely satisfied that the system is among the best available in Australia.
The service is backed by personal and technical expertise which includes the ongoing ability of developing specialised extensions to meet the growing industry needs.
Similar personal and technical expertise is regularly available through an excellent customer support service provided by the NovaCore team.
Clients are regularly notified of pending updates to the system and provided with excellent guidance on the system’s implementation.
A built-in continuous improvement system ensures the ongoing validity and veracity of this strong program.
The NovaCore system will continue to offer organisations such as RTOs, a comprehensive solution to issues related to the ongoing developments and changes in the AQTF 2010, and to analyse and develop strategies for achieving a sustainable business advantage.
The ETAS Group is pleased to recommend the NovaCore System to RTOs and recommends such organisations to conduct their own investigations into this excellent product.
Dr Eric Graham
RTO Manager
ETAS Group
RTO #1967
Above and Below Adventure Company
Just a quick note to thank you for the Compliance Management System.
The structure, easy to navigate layout, combined with the various document import capacity has taken the “slogging” out of tracking our compliance as an RTO.
Your support in answering general questions has cemented our use of your products which we recommend without qualification.
Regards
Dulcie Norman
Managing Director
Above and Below Adventure Company
Gateway Training Services
I am writing to thank you for the support and efforts you put in to help us get our RTO approved by TAC. Your support and advice have made a huge difference for us as it allowed us to manage the process easily and more importantly to have our RTO up and running much quicker than we anticipated.
The purchase of the CMS program from you allowed us to have access to the mandatory Policies and Procedures required for our RTO and saved us many hours of work as they are all done for you. I would also suggest this programme saved us many dollars in time consuming writing of Policies and Procedures either by ourselves or through a professional writer.
The CMS programme is user friendly and took little time for my staff to make maximum use of its capabilities. It allows them flexibility in controlling RTO data and most importantly, ensuring we remain compliant as part of the AQTF requirement as the guidelines are right there for you.
Our auditor was familiar with the system and this made the audit task easy as well so from this point it was great as well.
The back up support is very good and being able to contact your company and use the services of either yourself or your staff is exceptional and for this we thank you.
From all of us here at GTCS we wish you well and hope we are able to continue doing business with you and your company.
Regards
Dave Allen
Director
Gateway Training Services
ProSkills Pty Ltd
We have just completed a monitoring audit. The NovaCore Compliance Management System was a great assistance with our document management.
It is very successful to have all points in the 3 Essential Standards and the 9 conditions of Registration from AQTF covered and easily referenced.
I have been able to import our own documents into the program and link the mapping to the standards. I would recommend this program to any manager / organisation who is an RTO for simplicity of compliance to the AQTF requirements.
Regards
Keith Lawrence
Director
ProSkills Pty Ltd
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